Good Evening Mr Rahul,
My name is Miss Nitasha Ram.
I wanted to personally write to you and commend your customer service team at Indian Wedding Card.com, in particular Mr Vinod!
I have been communicating with him throughout today in order to perfect my engagement invitation. He has been extremely helpful and efficient in providing me with up to date proofs and merely having brilliant customer service skills. It is these very attributes that i will defiantly pass onto my family here in Australia who will be hosting 7 weddings over the next 2 years!
Initially i was extremely disappointed as your proofs department did not respond to an email sent two days ago advising of text for my invitation. I Logged onto your website and began communicating with Vindod. He rectified the situation within a matter of 30 mins.
I am extremely grateful that you have such a great team working behind the scene at Indian Wedding Card.com
I look forward to doing business with your company again in the near future.
NITASHA RAM
Australia
Dated : 05/07/2010