Dear Sales team,
My feedback is below. Dealing with the Sales Team, Helpdesk and especially Nishant was excellent. They have been very responsive and helpful even when we had issues with the favours. Appreciated your sending us replacement favours for the ones that were damaged. Would rate customer service extremely highly. Quality of the Lac favours was ordinary. A very high percentage were broken or damaged even the second time. You need to look at this aspect carefully as it seriously undermines the otherwise excellent overall experience. Cards, proofing, quality was excellent and we have received many complimentary feedback from family and friends. Service and attention to detail was very good. Delivery times were very good. Overall experience was good with the exception of the quality of the favours.
ALOK CHAKRAVARTI
United States Of America
Dated : 10/21/2012